# Sign in and out

Sign in to Vazen with a code sent to your email address, stay signed in, and sign out of this browser or another one.

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You sign in to Vazen with your email address and a code we email you. There is no password to remember.

## Sign in

Sign in begins at [cloud.vazen.com](https://cloud.vazen.com), though your account manager may have given you another address.

1. Enter your email address and select **Email me a code**.
2. Open the email from Vazen. Its subject line holds the 6-digit code.
3. Enter the code and select **Sign in**.

Vazen then opens the page you were on, or its home page.

- **Email me a code** stays greyed out until the address is complete and the security check under it has passed, which can take a few seconds. If the page says it could not load the security check, reload the page.
- The code lasts ten minutes. If the page says the code is wrong or has expired, select **Email me a new code** and use the code from the newest email.

### If no email arrives

- Check the address the page says it sent the email to. **Use a different email address** takes you back to change it.
- Look in your junk folder.
- If you have asked for several codes in a row, leave it a while before asking again. Vazen limits how many codes it sends to one address in a short time, and the page does not say when it has held one back.
- An address with no Vazen account, or with an account that is suspended, gets an email saying so in place of a code. **Need an account?**, under the email address box, starts an email to us asking for one.

## Stay signed in

You stay signed in to every Vazen page in that browser, so you do not need a code each visit. Vazen signs you out when:

- you have not used it in that browser for 30 days;
- a year has passed since you signed in there.

If you open the sign-in page while still signed in, it shows **Welcome back** and your email address. Select the address to carry on, or **Sign in to a different account**.

## Sign out

Select **My Account**, at the foot of the navigation panel, then **Sign Out**.

This signs you out of every Vazen tab in this browser. Other browsers, and any AI assistant you connected to Ask Vazen, stay signed in.

## Sign out of another browser

Use this when you signed in on a computer you no longer use, or one you share.

1. Select **My Account**, then the **Sessions** tab.
2. Under **Browsers**, find the browser. Each one shows when it was last used, and the country and IP address it signed in from. **This browser** marks the one you are using.
3. Select **Sign out** beside it.

There is no confirmation step: the browser is signed out at once. A Vazen page showing there returns to the sign-in page within about 30 seconds, and one in a hidden tab does so when it is next shown.

There is no button to sign out everywhere at once. Sign out of each browser in turn.

## Disconnect an AI assistant

An assistant you connected to [Ask Vazen](/ask) is listed under **AI assistants** on the same tab, with the date you connected it. Select **Disconnect** to stop it reading your Vazen data. To use it again, connect it again.

[My Account](/account/my-account) describes the rest of the page.