# Claude

Add Ask Vazen to Claude as a custom connector, sign in with your Vazen account, and ask your first question.

***

Ask Vazen is a connector for Claude. It answers your questions with the retail data your Vazen account holds: products, stores, fixture plans, sales and space.

You sign in with your own Vazen account, so Ask Vazen sees only what you can see in Vazen.

It works on every Claude plan, on the web and in Claude Desktop. Once it’s connected, it also works in Claude’s mobile apps. A Free plan can add one custom connector. We recommend a Team or Enterprise plan, which Anthropic’s commercial terms cover.

## What you need

- A Vazen account with Claude turned on. Ask your Vazen contact, or email <support+ask@vazen.com>, and we’ll turn it on.
- Ask Vazen’s address, `https://mcp.vazen.com/api/mcp`.
- On a Team or Enterprise plan, an Owner of your Claude organisation. They add the connector once for everyone, then each person connects it.

## Add the connector

On a Free, Pro or Max plan:

1. In Claude, open **Customize**, then **Connectors**.
2. Add a custom connector. Name it Ask Vazen and enter its address.
3. If Claude asks how to sign in, choose to sign in, and choose **Use Claude’s published identity**. Vazen needs no client ID or secret.
4. Select **Add**, then **Connect**.

On a Team or Enterprise plan:

1. An Owner opens **Organization settings**, then **Connectors**, and adds a custom web connector with the same name, address and choices.
2. Each person opens **Customize**, then **Connectors**, finds Ask Vazen and selects **Connect**.

In Claude Code, add it for every project, then run `/mcp`, select vazen and choose **Authenticate**:

```sh
claude mcp add --transport http --scope user vazen https://mcp.vazen.com/api/mcp
```

## Sign in and ask

1. When you connect, Claude opens Vazen’s sign-in page. Sign in as you usually do.
2. Vazen shows the account and organisation you’re connecting, and you select **Allow**.
3. In a chat, select **+**, then **Connectors**, turn on Ask Vazen, and ask it a question.

Good first questions:

- Which Vazen account and organisation am I signed in as?
- Which data sources and subsections can I query in Vazen?

Claude asks before it uses each of Ask Vazen’s tools. **Always allow** stops it asking again.

## What Ask Vazen does with your data

- It sees only what you can see in Vazen, and doesn’t change your data.
- Vazen receives the requests Claude makes for data, not the conversation. Feedback you agree to send includes the question you asked.
- Vazen’s [terms](https://www.vazen.com/terms/ask-vazen) and [privacy notice](https://www.vazen.com/privacy#ask-vazen) cover Ask Vazen.

[How Ask Vazen works](/ask/how-ask-vazen-works) explains what it can do and its limits.

## Updates

Ask Vazen updates on Vazen’s side, so you get each new version without doing anything.

To remove Ask Vazen, open **Customize**, then **Connectors**, and remove it. We can also turn it off for your account on Vazen’s side.

## If it doesn’t work

Email <support+ask@vazen.com> with what you saw, roughly when, and a screenshot if you can.

| What you see                                           | What to do                                                          |
| ------------------------------------------------------ | ------------------------------------------------------------------- |
| Vazen says your account isn’t allowed to use Claude.   | Vazen hasn’t turned Claude on for your account. Email us.           |
| Signing in to Ask Vazen fails.                         | Email us.                                                           |
| Ask Vazen answers, but can’t find the data you expect. | Your Vazen account doesn’t hold that data. Email us what you asked. |

## Anthropic’s documentation

- [Add a custom connector](https://claude.com/docs/connectors/custom/add-unlisted): every plan’s steps, the sign-in choices and Anthropic’s security advice.
- [Use connectors](https://claude.com/docs/connectors/getting-started): signing in, turning a connector on in a chat, and where connectors work.
- [Third-party connectors](https://claude.com/docs/connectors/verification): what the Custom label means, and staying safe with connectors.
- [Claude Code and MCP](https://code.claude.com/docs/en/mcp-quickstart): adding a remote server and signing in with `/mcp`.

Claude is a trademark of Anthropic, PBC.