# Microsoft Copilot

Upload Ask Vazen’s agent as a Microsoft 365 administrator, choose who can use it, and see what your people do next.

***

Ask Vazen is an agent for Microsoft 365 Copilot. It answers your people’s questions with the retail data their Vazen accounts hold: products, stores, fixture plans, sales and space.

Each person signs in with their own Vazen account, so Ask Vazen sees only what they can see in Vazen. Its package asks for no access to your organisation’s files, email or chats.

Adding it takes an administrator about ten minutes. Microsoft then makes it available to your people, which can take up to a day.

## What you need

- A Global Administrator or Teams Administrator in your Microsoft 365 organisation.
- Ask Vazen’s package. [Add the agent](#add-the-agent) has the download.
- Vazen accounts for the people who’ll use it, with Ask Vazen turned on. Ask your Vazen contact, or email <support+ask@vazen.com> with who they are, and we’ll turn it on.
- Microsoft 365 Copilot for those people. We test Ask Vazen with a Microsoft 365 Copilot licence. Microsoft says agents like it also work in Copilot Chat without that licence, within usage limits: [what each licence includes](https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/prerequisites).

## Add the agent

Download Ask Vazen’s package. You’ll upload it in step 2.

![](/_astro/vazen.C0aYl6_v.svg)

Ask Vazen 1.5.0

Microsoft 365 app package · ZIP · 3 KB

[Download Ask Vazen 1.5.0](/ask/ask-vazen-copilot-agent-pro-1.5.0.zip)

SHA-256 5067db456587ceae80eb103201568b0006a7155d74e0d447cddae63859c20474

In the [Teams admin center](https://admin.teams.microsoft.com):

1. Go to **Teams apps**, then **Manage apps**.
2. Select **Upload new app**, then **Upload**, and choose the package.
3. Open Ask Vazen in the list of apps. Under **Users and groups**, select **Edit availability**, choose **Everyone** or the people who’ll use it, then select **Apply**.

You can upload it under **Agents** in the Microsoft 365 admin center instead. Microsoft’s [agent admin guide](https://learn.microsoft.com/en-us/microsoft-365/copilot/agent-essentials/m365-agents-admin-guide) describes that route.

## What your people do

1. In Copilot, open **Agents**, then **All agents**, find Ask Vazen under **Built by your org**, and add it.
2. Ask it a question. The first time, Copilot asks them to sign in to Ask Vazen.
3. They sign in to Vazen as they usually do. Vazen shows the account and organisation they’re connecting, and they select **Allow**.

Good first questions:

- Which Vazen account and organisation am I signed in as?
- Which data sources and subsections can I query in Vazen?

## What Ask Vazen does with your data

- It sees only what the signed-in person can see in Vazen, and doesn’t change their data.
- Vazen receives the requests Copilot makes for data, not the conversation. Feedback the person agrees to send includes the question they asked.
- Microsoft notes that data handled by services outside Microsoft isn’t covered by your Microsoft agreements. Vazen’s [terms](https://www.vazen.com/terms/ask-vazen) and [privacy notice](https://www.vazen.com/privacy#ask-vazen) cover Ask Vazen.

[How Ask Vazen works](/ask/how-ask-vazen-works) explains what it can do and its limits.

## Updates

When we release a new version, we’ll email you. Download its package from [Add the agent](#add-the-agent), then on Ask Vazen’s page in the Teams admin center, select **Upload file** and choose it. Its availability stays as you set it, and your people get the new version without doing anything.

To remove Ask Vazen, block or delete it in **Manage apps**. We can also turn it off for your organisation on Vazen’s side.

## If it doesn’t work

Email <support+ask@vazen.com> with what you saw, roughly when, and a screenshot if you can.

| What you see                                                       | What to do                                                                                                                                                            |
| ------------------------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| The Teams admin center won’t take the package.                     | Check you’re a Global Administrator or Teams Administrator, then email us the message it shows.                                                                       |
| Your people can’t find Ask Vazen in Copilot.                       | Wait up to a day after uploading or changing availability. Then check Ask Vazen is available to them, and that **Org-wide app settings** lets people use custom apps. |
| Vazen says the account isn’t allowed to use Microsoft 365 Copilot. | Vazen hasn’t turned Copilot on for that account. Email us the person’s work email address.                                                                            |
| Signing in to Ask Vazen fails.                                     | Email us.                                                                                                                                                             |
| Ask Vazen answers, but can’t find the data the person expects.     | Their Vazen account doesn’t hold that data. Email us what they asked.                                                                                                 |

## Microsoft’s documentation

- [Manage custom apps in the Teams admin center](https://learn.microsoft.com/en-us/microsoftteams/teams-custom-app-policies-and-settings): uploading, updating, and which settings apply to an app an administrator uploads.
- [Agent admin guide](https://learn.microsoft.com/en-us/microsoft-365/copilot/agent-essentials/m365-agents-admin-guide): the roles, and uploading, assigning, reviewing and blocking agents in the Microsoft 365 admin center.
- [What each licence includes](https://learn.microsoft.com/en-us/microsoft-365/copilot/extensibility/prerequisites): which agent features Copilot Chat and Microsoft 365 Copilot each offer.
- [Agent settings](https://learn.microsoft.com/en-us/microsoft-agent-365/admin/agent-settings): which agents your organisation allows, and for whom.

Microsoft, Microsoft 365, Microsoft Teams and Copilot are trademarks of the Microsoft group of companies.
