How Ask Vazen works
What Ask Vazen can see and do in your AI assistant, what reaches Vazen, and how your organisation decides who uses it.
Ask Vazen answers questions with your Vazen data inside the AI assistant you already use: Microsoft 365 Copilot or Claude. You ask a question, your AI assistant asks Vazen for the data it needs, and it writes the answer.
It signs in as you
The first time you ask, your AI assistant sends you to Vazen to sign in. Vazen then shows which account and organisation you’re connecting, and asks you to Allow or Deny.
From then on, the AI assistant acts as your Vazen account. It sees the data sources and subsections you can see in Coplan, and nothing more. If your access in Vazen changes, so does the AI assistant’s.
What it can do
Ask Vazen’s tools let your AI assistant find the data your account holds, query it for answers such as a week’s sales by product, and link each product, store and fixture plan in an answer to its page in Coplan Explore. None of them changes your data in Vazen.
Vazen also tells your AI assistant how to present an answer: to name every product, store and fixture plan, link each to its page in Coplan Explore so you can check it, and say how sure it is.
When your AI assistant can’t answer, it can offer to send Vazen feedback. It shows you what it will send, and sends it only once you agree.
What reaches Vazen
Vazen receives the requests your AI assistant makes for data, not your conversation. Feedback you agree to send includes the question you asked. Vazen returns only the rows each request asks for. Your AI assistant’s provider, Microsoft or Anthropic, handles the conversation and those rows under your organisation’s agreement with them.
Vazen keeps a record of every query and the account that ran it, as it does for every query in Coplan.
Limits
- A query returns at most 1,000 rows at a time. Your AI assistant asks for more when it needs them.
- Each account can make 60 requests a minute.
- A query has 45 seconds. A query that would read too much data is refused before it starts, and your AI assistant is told to ask for fewer weeks.
Who can use it
Vazen turns on each AI assistant for your organisation, for everyone or for named people. Someone without it is told, when they sign in, that their account isn’t allowed to use that AI assistant with Vazen.
To turn Ask Vazen on or off, or to change who can use it, email support+ask@vazen.com.